Privacy Policy

This Privacy Policy applies to information that Melon Design & Marketing Ltd, and any parents, subsidiaries and affiliate entities worldwide (individually and collectively referred to herein as the “Melon Design & Marketing Ltd”, "we," "us" or “our”) collects about you on or via melonwebdesign.co.uk (or any subdomain), or one of our other websites, applications or other services from which you are accessing this Privacy Policy (each referred to herein as a “Site,” and collectively, the “Sites”). This Privacy Policy describes how we collect such information, how we use it and to whom and under what circumstances we may disclose it.

 

HOW WE COLLECT INFORMATION

Information You Provide to Us

We (or our service providers) may collect information from you when you:

The “personal information” we collect may include, for example, your name, postal address, postal code, email address, telephone number, date of birth, payment information, details on items purchased, and other information you choose to provide to us. In some cases, you may provide information to us about someone else, such as when you request that we deliver an e-commerce order to that person or when you share website content. In these type of cases, you agree that you have the authority to provide us with such information.

Automatically Collected Site Usage Data

To facilitate the operation of a website, certain information is collected automatically from or about you in connection with your visit to the website or the device you are using to access the website. Servers may automatically gather site usage information (for example your IP address, information about your web browser, your device, your location (subject to consent), shopping, browsing and other such activities).

 

HOW YOUR INFORMATION IS USED

The information we collect may be used in a number of ways, including:

Any information you provide about another person will be used to fulfil your requests and treat such information in accordance with this Privacy Policy. Please refrain from providing other persons information if you do not have consent to provide and use their data for this purpose. We analyse and use information collected by our website automatically, and through cookies, beacons and other technologies, potentially in combination with personal information, to assess the activities of our users and measure the effectiveness of our website and digital marketing materials. We do this on both an individual basis and as aggregated results.

With your consent to this Policy, we may combine the information we collect online from or about you with the information we collect offline from or about you. We will not store your personal data for any purpose for longer than is necessary to fulfil our service to you or as required by law.

 

WHO WE SHARE INFORMATION WITH

We may disclose information as follows, to the extent permitted by law:

 

THIRD-PARTY WEBSITES

The Sites may contain links (which may take the form of hyperlinks, widgets, clickable logos, plug-ins, images or banners) to websites and services operated by entities other than us. This Privacy Policy does not apply to such other websites or services, so we recommend that you review and understand the individual privacy policy of any such third-party website.

 

YOUR PRIVACY OPTIONS

UNSUBSCRIBING FROM PROMOTIONAL CONTENT

If you would like to stop receiving promotional emails or other direct mail from us, please follow the unsubscribe instructions located in each such email or contact us as below. Should you choose to opt out we reserve the right contact you in relation to your account, transactions or other essential communications as required by email or post.

ACCESS TO YOUR PERSONAL INFORMATION

Should you wish to access any personal information we hold about you may instruct us to provide you with any such information at any time. We reserve the right to request suitable evidence of your identity.

ERASURE OF PERSONAL INFORMATION

With the exception of general exclusions, where processing is necessary, such as exercising the right of freedom of expression and for compliance with legal obligations or claims, you have the right to request that all personal data be permanently removed from our databases without undue delay.

To access or delete your personal data, please contact us at sayhello@melonwebdesign.co.uk. Please include the details of your request, your name, email and postal address and any other information required to process your requirement.

 

SECURITY

Technical and organisational security measures have been put in place to ensure any personal data in our control is suitably safeguarded. We have limited access to direct employees and authorised service providers who require such information to deliver our services and for the purposes outlined in this policy.

While we have endeavored to protect our systems, it is impossible to guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

 

CHILDREN'S PRIVACY

The Site is not directed to children under the age of thirteen (13). If you are under thirteen, do not provide your personal information on or to the Site. Users who are below the age of eighteen (18) should not use the Site without permission from their parent or legal guardian.

 

PHISHING / SPOOFING SCHEMES

If you receive a request to provide sensitive information (including your Account password, or any payment information) via email or to a website or individual claiming to be us, that does not appear legitimate, please do not respond or disclose your information. Please immediately report any such communication or request to us at: sayhello@melonwebdesign.co.uk

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to and may change this Privacy Policy on occasion where required. In some circumstances we may instruct users of updates to our policy via a notification. Our latest Privacy Policy will be available on our website(s) and should be reviewed for the avoidance of doubt.

 

CONTACT US

If your require additional information about our Data Protection Officer, the specific roles of any data controllers or processors and/or you have any questions about this Privacy Policy, please email us at sayhello@melonwebdesign.co.uk, or in writing to:

The Data Protection Officer
Melon Design & Marketing Ltd.
5 The Rickyard, Clifton Reynes, Olney, Bucks. MK46 5LQ