Choosing the right web agency is a big decision. Your website is more than just a design project — it’s the face of your business online, a tool for attracting customers, and a reflection of your brand.
What to Look for in a Web Agency
1. A Strong Portfolio
A clear portfolio shows what a team can do. Look for:
- Modern, clean design
- Fast, mobile-friendly websites
- Thoughtful user journeys
- Work that matches your industry or style
- A strong portfolio gives you confidence in the agency’s capabilities.
2. A Clear Process
A professional agency will outline how they work, from discovery to design, build, testing, and launch. Knowing the steps ahead of time keeps projects on track and reduces surprises.
3. Communication That Works
Good communication makes projects smoother and more enjoyable. You want a team that:
- Explains technical terms in plain English
- Responds promptly
- Keeps you updated throughout the project
4. Technical Expertise
A website needs more than good design. Your agency should understand:
- Fast, efficient development
- SEO best practices
- Accessibility standards
- Performance optimisation
- Hosting and support options
- A technically strong team ensures your site not only looks great but performs reliably.
5. Transparent Pricing and Timelines
You should always know what’s included, how long it will take, and what the final result will look like. Clear proposals prevent confusion later.
Questions to Ask Before Hiring
- Can you show examples of similar projects you’ve completed?
- What’s your process from start to finish?
- Who will I communicate with during the project?
- How do you handle revisions and updates?
- What hosting, maintenance, or support options do you provide?
Asking these questions early helps you understand if the agency is a good fit for your business.
What Makes Melon Different
At Melon, we focus on building websites that combine design, performance, and strategy:
- Custom Design Every Time – Every site is tailored to your brand, goals, and audience.
- Fast, Lightweight Development – Efficient code that loads quickly and performs beautifully across devices.
- Clear, Friendly Communication – You speak directly with the team designing and building your site.
- A Transparent, Step-by-Step Process – From discovery to launch, you’ll always know what’s happening.
- Focus on Real Results – We design for clarity, user journeys, and conversions, not just aesthetics.
- Flexible Long-Term Support – Ongoing support is available whenever you need it.
Final Thoughts
Choosing the right web agency is about finding a partner who understands your business, communicates clearly, and delivers results you can trust. Take your time, ask questions, and look for a team that aligns with your goals.
If you want advice, a website review, or a chat about how we work, we’re always happy to help. please get in touch on 01908 822800 sayhello@melonwebdesign.co.uk


